Privacy Statement

Privacy Policy
This Privacy Policy describes the Company's practices regarding the collection, use and disclosure of the information we collect from and about you when you use any application (the "Service", "Application") operated by WyzeUp Pte. Ltd. ("Company", "we", "us") in partnership with the Organisations (defined below).
The Service allows you to use an interactive community web application (“Application”) created by the Company on behalf of The #SGUnited Buka Puasa Meals Initiative (“Initiative”), a community ground-up initiative and collaborative effort between Majlis Ugama Islam Singapura (MUSI), Singapore Malay Chambers of Commerce and Industry (SMCCI), Roses of Peace (ROP), People’s Association and supported by Ministry of Culture, Community & Youth (MCCY) (collectively, “Organisations”).
The Service is developed primarily for the purpose of supporting the Initiative, being to provide up to 15,000 free meals daily for Buka Puasa to Malay/Muslim families in need and to healthcare workers during Ramadan 2020 (“Purpose”). If you have any questions on the Purpose, please contact contact@bukapuasa.sg.
We take our obligations regarding your privacy seriously and have made every effort to draft this Privacy Policy in a manner that is clear and easy for you to understand.
By accessing or using the Service, you agree to this Privacy Policy, and our Terms of Use.
1. Information We Collect
1.1 Information You Provide to Us
When you create a User Account, you will be invited to provide us with certain information ("Personal Data"), including your name and profile picture ("Profile Information"), your email address, and phone number ("Contact Information"), and any other personal information you choose to provide or we require you to provide for certain purposes outlined below, including your NRIC number and residential address ("Further Information").
1.2 Information We Collect Automatically
1.2.1 Cookies
We use technologies like cookies and pixel tags to provide, monitor, analyze, promote and improve the Service. For example, a cookie is used to remember your username when you return to the Service and to improve our understanding of how you interact with the Service. You can block cookies on your web browser; however please be aware that some features of the Service may not function properly if the ability to accept cookies is disabled.
1.2.2 Log Files
When you use the Service, our servers automatically record certain information in server logs. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, mobile carrier, and other such information. Log files help us to monitor, analyze, improve and maintain the Service and to diagnose and fix any Service-related issues.
1.2.3 Device Identifiers
When you access the Service using a mobile device, we collect specific device information contained in your mobile device's "device identifier." This device identifier includes information such as the type of device you are using, its operating system, and mobile network information, which may include your mobile phone number. We may associate this device identifier with your Service account and will use data associated with your device identifier to customize our Service to your device and to analyze any device-related issues.
1.2.4 Location Information
We may collect and process information about the location of the device from which you are accessing the Service. Location data may convey information about how you browse the Service and may be used in conjunction with personally identifiable information. You can disable location based services in settings associated with the Service; however please be aware that some features of the Service may not function properly if location services are turned off.
1.3 Your Consent to Collection and Use of Your Personal Data
By accessing or using the Services or otherwise providing us with your Personal Data, we shall be entitled to assume that you understand and agree to the terms of this Privacy Policy and consent to the collection, use and disclosure of your Personal Data by us. If you do not consent to any of these terms, please do not access or use any of the Services, or provide us with any of your Personal Data.
2. How We Use Your Personal Data
2.1 We use your Personal Data to provide you with relevant Services and for the Purpose. We may also use the data collected to communicate with you, for instance, to inform you about where you can pick up meals, provide new features of the Services, security updates, or to inform you about your account. Your Personal Data may also be used to show you more relevant information and content, whether through the Services or third-party applications and in combination with information from other sources.
Some examples of how we generally use your Personal Data include:
(a) facilitating the provision of the Services;
(b) communicating with you for the Purpose;
(c) administrative matters on managing your accounts, processing your sign-ups/registrations for mailing lists, etc.;
(d) diagnosis and maintenance of the Services;
(e) maintaining the security of the Services;
(f) to protect you and other users of the Services;
(g) to permit you to submit questions, feedback or complaints; and/or
(h) such other purposes notified to you from time to time.
The manner in which your Personal Data is used will depend on the circumstances at hand, and it will be used in compliance with applicable laws and regulations.
3. How We Share Your Personal Data
We may share the information we collect from you with third parties as detailed below.
3.1 With members of the Organisation.
The Organisations may utilize volunteers or trusted third party service providers to assist the Initiative in the Purpose or in delivering our Service.
3.2 With Trusted Service Providers and Business Partners
For example, we may use third parties to help host our Service, send out email updates, or process payments. These service providers may have access to your information for the limited purpose of providing the service we have contracted with them to provide. They are required to have a privacy policy and security standards in place that are at least as protective of your information as is this Privacy Policy. We may also store personal information in locations outside the direct control of the Company (for instance, on servers or databases co-located with hosting providers).
3.3 With Law Enforcement or In Order to Protect Our Rights.
We may disclose your information (including your personally identifiable information) if required to do so by law or subpoena. We may also disclose your information to our legal counsel, governmental authorities or law enforcement if we believe that it is reasonably necessary to do so in order to comply with a law or regulation; to protect the safety of any person; to address fraud, security or technical issues; or to protect the Company or the Organisation's rights or property.
3.4 In an Aggregate and Non-Personally Identifiable Manner.
We may disclose aggregate non-personally identifiable information (such as aggregate and anonymous usage data, platform types, etc.) about the overall use of our Service publicly or with interested third parties to help them understand, or to help us improve, the Service.
4. How We Protect Your Personal Data
The security of your Personal Data is important to us.
The Company uses commercially reasonable and industry-standard physical, managerial, and technical safeguards to preserve the integrity and security of your information. For example, we continuously and regularly back up your data to help prevent data loss and aid in data recovery. We also guard against common web attack vectors, and implement firewalls and access restrictions on our servers to secure our network and better protect your information.
Although we allow you control over what information is included in your Profile and take reasonable steps to maintain the security if the information associated with your account, please be aware that no security measures are perfect or impenetrable. Neither the Company nor the Organisation cannot control the actions of other users, and neither party is responsible for third party circumvention of any privacy settings or security measures on the Service.
5. Your Rights in Relation To Your Personal Data
5.1 Access to and/or correction of Personal Data
You may request access to or correct the Personal Data held by us by submitting a written request at any time to admin@wyzeup.net.
We may require further information from you to verify your identity as well as the nature of your request, to deal with your request. Handling and processing fees may be payable before we can proceed with your request.
Once we have sufficient information to deal with your request, we will seek to provide you with the relevant Personal Data or information within thirty (30) days of your request, unless otherwise stated.
5.2 Withdrawal of consent
If you wish to withdraw your consent to our use of your Personal Data, please stop using the Services immediately and notify us in writing at admin@wyzeup.net, to inform us that you wish for us to stop collecting, using or sharing your Personal Data and we will process your request within a reasonable time from such a request. However, your withdrawal of consent may mean that we will not be able to continue with your existing relationship with us.
6. Updates on the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting. Please note that our rights to use your Personal Data will be based on the Privacy Policy in effect at the time when the Personal Data is used.
If we make material changes to this Privacy Policy, we will notify you that it has been updated, so that you can be aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it
7. Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Data Protection Officer by e-mail at admin@wyzeup.net